Question 1

What is Fixome and where do you operate?

Accepted Answer

Fixome is a home maintenance platform that connects you with verified technicians for plumbing, electrical, AC repair, cleaning, painting, pest control, and more. Fixome serves Kochi (Ernakulam), Thiruvananthapuram, and Calicut across Kerala, India.

Question 2

How fast can I get a technician in an emergency?

Accepted Answer

When you book, you choose Emergency, Same day, or Within 48 hours, subject to availability and your exact location in our service area. Response times are shown when you choose urgency during booking.

Question 3

How does the Fixome booking fee work?

Accepted Answer

The booking fee covers the technician visit to assess the issue. If you approve the quote and we complete the work, the booking fee is typically credited toward your final bill—so you are not double-charged for the visit.

Question 4

What are the urgency levels and booking fees on Fixome?

Accepted Answer

You can choose Emergency (fastest response), 24-hour, or 48-hour options where available. Booking fees vary by urgency (for example ₹299 for emergency, ₹199 for same-day, ₹99 for within 48 hours)—exact amounts are shown at booking for your selected service.

Question 5

Are Fixome technicians verified?

Accepted Answer

Yes. Technicians on Fixome go through verification and background checks. Customers also rate jobs, and we use ratings to maintain quality across the network.

Question 6

How do I book a home service on Fixome?

Accepted Answer

Open fixome.in, search or pick your service (for example plumbing or AC repair), choose how soon you need us, enter your address in our service area, and confirm. You can also reach us on WhatsApp at +91 70126 89824 during service hours 8am–7pm.

Question 7

What payment methods does Fixome accept?

Accepted Answer

You can pay securely online (including UPI and cards via our payment partner) where checkout is enabled. Cash and other options may apply for certain jobs—details appear before you pay.

Question 8

What if I am not satisfied with the service?

Accepted Answer

Contact Fixome support within 24 hours of service completion. We will review your case and work with you on a fair resolution, which may include rework or other remedies depending on the situation.

Premium home maintenance, on demand.

Emergency

Expert Services

Plumbing

Electrical

AC Repair

Deep Cleaning

Moving

Painting

Pest Control

Appliance Repair

Choose how soon you need us.

Areas we serve